At The LED Depot, your privacy is a top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines how we handle your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
We collect both personal and non-personal information to provide a seamless shopping experience.
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Personal Information:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely by our payment partners)
- Account login information (if you register an account)
- Order history and transaction details
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Non-Personal Information:
- IP address, browser type, and operating system
- Website usage data (pages visited, time spent on site, and click behavior)
How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: To process and deliver your orders, including payment processing, shipping, and order confirmation.
- Customer Support: To assist you with inquiries, returns, and product issues.
- Improvement and Personalization: To enhance our website, products, and services by analyzing user behavior and preferences.
- Marketing Communications: With your consent, we may send you promotions, special offers, and product updates. You can opt out at any time by clicking the “unsubscribe” link in our emails.
- Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, and other illegal activities.
How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Payment processors, shipping companies, and email service providers that help us deliver our services.
- Legal Requirements: We may disclose information to comply with legal obligations, court orders, or regulatory requirements.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These cookies help us analyze site traffic, remember your preferences, and provide personalized content. You can manage cookie preferences through your browser settings.
Your Privacy Rights
You have the right to access, update, and delete your personal information. To make a request, contact us at privacy@theleddepot.com.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Despite our best efforts, no method of data transmission over the internet is completely secure.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the “last updated” date.
If you have any questions or concerns regarding this policy, please contact us at privacy@theleddepot.com.
Thank you for trusting The LED Depot with your information.