The E:107 error on your Hisense Tv means the television has detected a problem with its internal signal processing or tuner communication, usually triggered by a firmware glitch or a broadcast signal issue. Restarting the TV and checking the signal source usually clears it.

Error code E:107
Meaning Internal signal or tuner communication fault
Severity Medium — the TV usually still works but the picture or app may freeze or drop out
Time to fix 5–20 minutes
Tools needed None

What the E:107 error means

Hisense TVs run a small internal diagnostic system that flags numbered errors when something in the signal chain or software isn’t behaving as expected. E:107 typically points to a hiccup between the TV’s main board and the tuner or input processing, often caused by a temporary software crash rather than a hardware fault.

In most cases this is a short-lived glitch that clears itself once the TV has been power-cycled or the firmware has finished updating. It’s rarely a sign of permanent damage, but if it keeps returning, it’s worth digging deeper.

Common causes

  • Temporary software crash or frozen firmware process
  • Weak, loose, or damaged aerial/cable connection
  • Outdated firmware that hasn’t been patched for this bug
  • Poor or interrupted broadcast/streaming signal
  • A power surge or brief power interruption during operation
  • Faulty HDMI or antenna cable causing signal confusion

How to fix the E:107 error

  1. Power cycle the TV — Turn the TV off, unplug it from the wall for 60 seconds, then plug it back in and power on. This clears most temporary software faults.
  2. Check all cable connections — Make sure the aerial, satellite, or HDMI cables are firmly plugged in at both ends and not damaged or frayed.
  3. Update the firmware — Go to Settings > Support > Software Update and install any available update, as Hisense often patches these errors in later releases.
  4. Re-scan for channels — If the error appears while watching live TV, run a channel auto-scan to refresh the tuner’s signal data.
  5. Factory reset as a last resort — If the error persists, reset the TV to factory settings via Settings > System > Reset, then set it up again from scratch.
  6. Contact Hisense support — If none of the above works, the fault may be hardware-related and should be checked by a technician, especially if the TV is still under warranty.

FAQ

Does E:107 mean my Hisense TV is broken?
No, in most cases it’s a software or signal glitch that clears with a restart or firmware update, not permanent hardware damage.

Will a factory reset delete my apps and settings?
Yes, a factory reset removes all installed apps, saved logins, and custom settings, so you’ll need to set the TV up again afterwards.

Can a bad aerial cable really cause this error?
Yes, a loose or damaged aerial or HDMI connection can confuse the tuner and trigger signal-related error codes like E:107.

For related issues, see our guides on Hisense Tv ERROR Error Code: Causes and Fixes, Hisense Tv ERROR Error Code: Causes and Fixes, Hisense Tv ERROR Error Code: Causes and Fixes, and Hisense Tv ERROR Error Code: Causes and Fixes.