The E25 error on your Frigidaire washer means the machine detected that water is draining too slowly or not draining at all within the time it allows. Clearing the drain path and checking the pump usually solves it.

Error code E25
Meaning Washer failed to drain within the expected time limit
Severity Medium — the wash cycle will pause or stop until the drain issue is fixed
Time to fix 15–40 minutes
Tools needed Towels, a shallow pan, pliers, screwdriver (model dependent)

What the E25 error means

Frigidaire front load washers monitor how quickly water leaves the tub during the drain phase. If the water level sensor doesn’t detect a drop within the allowed time, the control board triggers E25 and stops the cycle to prevent damage or overflow. It’s a safety response, not a sign the machine is broken beyond repair.

This is similar in concept to how other appliances flag flow problems — for example, refrigerators can throw related sensor faults like the Frigidaire EF Error Code when something isn’t moving as expected internally.

Common causes

  • Clogged drain pump filter full of lint, coins, or debris
  • Kinked, crushed, or blocked drain hose
  • Drain hose positioned too high or incorrectly looped
  • Failing or jammed drain pump motor
  • Blocked household drain pipe or standpipe
  • Overloading the washer with too many heavy items

How to fix the E25 error

  1. Power down and unplug the washer: Always cut power before checking the pump or hoses to avoid electric shock.
  2. Check and clean the drain pump filter: Open the small access panel at the bottom front of the machine, place a shallow pan underneath, and remove the filter to clear out lint, coins, or debris.
  3. Inspect the drain hose: Pull the washer out slightly and check the hose for kinks, tight bends, or blockages. Straighten it and make sure it isn’t pushed too far into the standpipe.
  4. Confirm the drain height is correct: The drain hose should not sit higher than the height listed in your manual (usually around 96 cm/38 inches), or water won’t drain properly.
  5. Test the drain pump: Listen for the pump running during the drain cycle. If it hums but doesn’t drain, or stays silent, the pump motor may need replacing.
  6. Restart the cycle: Plug the washer back in, select a short cycle, and confirm it drains and completes without the E25 code reappearing.

FAQ

Can I keep using the washer after an E25 error?
It’s best to fix the drain issue first. Running more cycles with a blocked pump or hose can cause water damage or motor strain.

Is the E25 error expensive to fix?
Usually not. Most cases are a clogged filter or kinked hose, which cost nothing to fix. A replacement drain pump, if needed, is a moderate repair cost.

Why does E25 keep coming back after I clear the filter?
This often points to a failing drain pump motor or a blockage further down the household drain line rather than the washer’s filter itself.