The 14E error on your Samsung Washer means the machine has detected a problem with its water temperature sensor (thermistor) circuit. This usually stops the wash cycle to protect the heater and motor. Restarting the cycle after a power reset resolves it in many cases, but a faulty sensor or wiring fault will need attention.

Error code 14E
Meaning Water temperature sensor (thermistor) error detected
Severity Medium — washer will not heat or complete cycle properly until fixed
Time to fix 15–45 minutes
Tools needed Multimeter, Phillips screwdriver

What the 14E error means

Samsung washers use a thermistor to monitor water temperature inside the drum during heated wash and rinse cycles. When the control board receives a reading outside the expected range, or no signal at all, it triggers the 14E code and pauses the cycle. This protects internal components from overheating or running with inaccurate temperature data.

The issue can stem from the sensor itself, a loose or corroded wire connection, or occasionally a control board fault. It’s similar in nature to other sensor-related faults such as the Samsung Washer SE Error Code, where a component reading falls outside normal parameters.

Common causes

  • Faulty or degraded water temperature sensor (thermistor)
  • Loose, corroded, or disconnected wiring harness at the sensor connector
  • Moisture ingress causing a short in the sensor circuit
  • Main control board malfunction misreading sensor signals
  • Temporary electrical glitch after a power surge or interruption
  • Damaged sensor housing from age or heat cycling

How to fix the 14E error

  1. Power cycle the washer: Unplug the unit for 2–3 minutes, then plug it back in and restart the cycle. This clears minor electrical glitches that can trigger a false 14E reading.
  2. Check the door and drum for water level: Ensure no excess water is trapped and the drum is free to move, as sensor readings can be skewed by unusual water levels.
  3. Inspect the sensor wiring: Unplug the washer, remove the rear or top panel, and check the thermistor connector for looseness, corrosion, or damage. Reseat or clean the connection as needed.
  4. Test the thermistor with a multimeter: Set the multimeter to resistance mode and check the sensor’s reading against manufacturer specifications. A reading of zero or infinite resistance indicates a failed sensor.
  5. Replace the faulty sensor: If the thermistor tests outside spec, replace it with a genuine Samsung part matching your model number, then run a test cycle.
  6. Call a technician if the error persists: Recurring 14E errors after sensor replacement may point to a control board issue, which requires professional diagnosis.

FAQ

Can I keep using the washer with a 14E error showing?
It’s best not to. The washer may skip heating or stop mid-cycle, leaving laundry improperly washed or rinsed.

Will unplugging the washer permanently fix 14E?
A power reset often clears one-off glitches, but if the error returns, the thermistor or its wiring likely needs replacing.

Is the 14E error the same as other Samsung sensor codes?
No, it’s specific to the water temperature sensor. Other codes like the Samsung Washer TE Error Code and Samsung Washer DE Error Code relate to different components entirely.