Samsung Washer 5E Error Code: Causes and Fixes

The 5E error on your Samsung Washer means there is a drainage problem preventing water from exiting the machine properly. This code typically appears during or after the drain cycle when the washer cannot empty water within the expected timeframe.

What the 5E error means

The 5E error code indicates that your Samsung washer has detected a drainage issue. The machine’s internal sensors monitor how long it takes to drain water, and when the process exceeds the programmed time limit, the error triggers. This prevents the washer from continuing to the spin cycle and protects against potential water damage or component failure.

Common causes

• Clogged drain hose with lint, debris, or small clothing items blocking water flow
• Kinked or improperly installed drain hose restricting drainage
• Blocked drain pump filter filled with coins, buttons, or fabric fibers
• Foreign objects stuck in the drain pump impeller preventing it from spinning
• Faulty drain pump that has failed mechanically or electrically
• Clogged standpipe or household drain system backing up into the washer

How to fix the 5E error

1. Check and clean the drain pump filter: Locate the filter access panel at the front lower-left of the washer. Place towels and a shallow pan underneath, then slowly unscrew the filter cap counterclockwise. Remove any debris, coins, or small objects. Clean the filter thoroughly under running water and reinstall it firmly.
2. Inspect the drain hose for clogs and kinks: Disconnect the drain hose from the standpipe or sink drain. Check for visible kinks or bends that could restrict flow. Run water through the hose into a bucket to verify it flows freely. If clogged, use a plumbing snake or flush with hot water. Ensure the hose is installed at the proper height (between 30-45 inches above floor level).
3. Examine the drain pump for obstructions: If the filter is clear, access the drain pump by removing the front lower panel. Manually rotate the pump impeller to check for objects blocking movement. Remove any debris with needle-nose pliers. The impeller should spin freely without resistance.
4. Test the drain pump operation: Run a drain or spin cycle and listen for the pump motor. If you hear humming but no water movement, the pump may be jammed or failed. If completely silent, check electrical connections and test the pump with a multimeter (should read approximately 8-15 ohms across terminals).
5. Verify household drain system: Ensure the standpipe or sink drain is not clogged. Pour water directly into the drain to confirm it flows freely. A slow drain can cause water to back up into the washer, triggering the error.
6. Reset the washer: After clearing any obstructions, unplug the washer for 2 minutes to reset the control board. Plug it back in and run a drain/spin cycle to test if the error is resolved.

FAQ

Can I continue using my Samsung washer with a 5E error code?
No, you should not continue using the washer with a 5E error. The machine will not complete cycles properly, and standing water can cause odors, mildew growth, and potential damage to internal components. Address the drainage issue before running additional loads.

Why does my Samsung washer show 5E on some loads but not others?
The 5E error may appear intermittently if there is a partial clog or the drain pump is beginning to fail. Heavy loads with more water or certain fabric types that shed more lint can exacerbate a marginal drainage problem. Consistent errors indicate the issue needs immediate attention.

How much does it cost to replace a Samsung washer drain pump?
A replacement drain pump for a Samsung washer costs between $30-$80 for the part. Professional installation typically adds $150-$250 in labor costs. If you’re comfortable with basic appliance repair, replacing the pump yourself can save significantly on the total repair cost.