Samsung Washer 1E Error Code: Causes and Fixes

The 1E error on your Samsung Microwave indicates a communication error between the control board and the touchpad or a faulty sensor reading. This code typically appears when the microwave detects an internal component malfunction that prevents normal operation.

What the 1E error means

The 1E error code on a Samsung microwave signals a communication breakdown between critical internal components, most commonly the control board and touchpad. This error can also indicate a sensor malfunction, particularly with the humidity or temperature sensors that monitor cooking conditions. When this error appears, the microwave’s safety systems prevent it from operating to avoid potential damage or hazardous conditions.

Common causes

• Power surge or electrical fluctuation that disrupted the control board’s memory
• Loose or corroded wire connections between the touchpad and control board
• Moisture damage to the control panel or internal electronics from steam exposure
• Faulty humidity or temperature sensor providing incorrect readings
• Control board failure due to age or component degradation
• Touchpad membrane damage preventing proper signal transmission

How to fix the 1E error

1. Power cycle the microwave: Unplug the microwave from the wall outlet and wait for 2–3 minutes to allow the control board to fully reset. Plug it back in and test if the error clears. This simple reset resolves the issue in approximately 40% of cases caused by temporary glitches.
2. Check for moisture and ventilation issues: Ensure the microwave has adequate ventilation and hasn’t been exposed to excessive steam. Wipe down the control panel with a dry cloth and allow the unit to air out for several hours with the door open if moisture is suspected.
3. Inspect the touchpad: Examine the control panel for visible damage, stuck buttons, or signs of wear. Press each button firmly to ensure they’re responding properly. If buttons feel sticky or unresponsive, the touchpad membrane may need replacement.
4. Test with minimal load: Try running the microwave empty (or with a microwave-safe cup of water) for 30 seconds on low power. If the error persists immediately, this suggests a sensor or control board issue rather than a load-related problem.
5. Check the door seal and switches: Inspect the door seal for damage and ensure the door closes completely and clicks into place. Faulty door switches can sometimes trigger error codes. Clean the door latch area and test the door mechanism.
6. Contact Samsung service: If the error persists after troubleshooting, the control board, touchpad assembly, or internal sensors likely require professional replacement. Samsung-certified technicians can diagnose the exact component failure and install genuine parts. Repair costs typically range from $150–$350 depending on the failed component.

FAQ

Can I continue using my Samsung microwave with the 1E error code?
No, you cannot use the microwave when the 1E error is displayed. The error prevents the microwave from operating as a safety measure to protect internal components and prevent potential hazards. You must resolve the error before the microwave will function again.

How much does it cost to repair a Samsung microwave with a 1E error?
If the issue requires professional repair, costs typically range from $150–$350. A touchpad replacement averages $120–$200, while a control board replacement costs $200–$350 including labor. However, many cases resolve with a simple power reset at no cost.

Is the 1E error covered under Samsung’s warranty?
If your Samsung microwave is still within the manufacturer’s warranty period (typically 1 year for parts and labor), the 1E error repair should be covered at no cost, provided the damage wasn’t caused by misuse or external factors like power surges. Contact Samsung support at 1-800-726-7864 to verify your warranty status and schedule service.