The Error 016 error on your Hisense Tv means the TV has detected a problem with its signal source or tuner input, usually because it cannot find or lock onto a valid broadcast or HDMI signal. Fixing it usually involves checking your source connections and reselecting the correct input.

Error code Error 016
Meaning TV cannot detect or process a valid signal from the selected source or antenna/aerial input
Severity Low — usually fixed with basic troubleshooting and no repair needed
Time to fix 5–20 minutes
Tools needed None, though an HDMI cable or coaxial cable may need replacing

What the Error 016 error means

Error 016 typically appears when the Hisense TV’s internal tuner or input processor cannot read a stable signal from the source it is set to. This can happen with an aerial/antenna connection during channel scanning, or with an HDMI-connected device like a games console, set-top box or streaming stick.

It’s a communication issue between the TV and the signal source rather than a fault with the TV panel itself. In most cases this is resolved without needing a technician, similar to issues covered in Hisense Tv ERROR Error Code: Causes and Fixes.

Common causes

  • Loose or damaged HDMI, coaxial, or aerial cable connection
  • Selected input source doesn’t match the connected device
  • Weak or no broadcast signal reaching the TV
  • Outdated TV firmware causing input recognition errors
  • Faulty or incompatible external device (set-top box, console, etc.)
  • Temporary software glitch after a power cut or update

How to fix the Error 016 error

  1. Check all cable connections: Make sure the HDMI, coaxial or aerial cable is firmly plugged into both the TV and the source device. Try a different cable if one is available.
  2. Confirm the correct input is selected: Press the Source or Input button on your remote and choose the input matching your connected device (e.g. HDMI 1, HDMI 2, TV/Antenna).
  3. Restart the TV and source device: Unplug the TV from the mains for 60 seconds, then plug it back in. Do the same for the connected box or console before turning both on again.
  4. Run a channel or signal rescan: If the error occurs on aerial channels, go to Settings > Channels > Auto Scan and let the TV search for signals again.
  5. Update the TV’s firmware: Go to Settings > Support > Software Update and install any available updates, as this often resolves recognition errors similar to those explained in Hisense Tv ERROR Error Code: Causes and Fixes.
  6. Test with a different device or cable: Connect another HDMI source or check the aerial cable on another TV to rule out a faulty external component, as detailed in Hisense Tv ERROR Error Code: Causes and Fixes.

FAQ

Why does Error 016 keep appearing even after I restart my TV?
A. This usually means the cable connection is still loose or damaged, or the source device itself is faulty. Try a different cable and test another device on the same input.

Does Error 016 mean my Hisense TV is broken?
A. No, it almost always points to a signal or connection issue rather than a hardware fault, and can typically be resolved with the steps above, similar to fixes described in Hisense Tv ERROR Error Code: Causes and Fixes.

Can a firmware update fix Error 016?
A. Yes, outdated software can cause the TV to misread input signals, so checking for and installing updates often resolves the issue.