The E68 error on your Frigidaire washer means the machine has detected a communication problem between the main control board and the motor control unit, or a button on the control panel is stuck. Most owners can clear this with a power cycle and a quick check of the control panel before calling for service.
| Error code | E68 |
|---|---|
| Meaning | Communication fault between control board and motor control unit, or stuck control panel button |
| Severity | Medium — the washer usually won’t start or complete a cycle until it’s cleared |
| Time to fix | 10–30 minutes |
| Tools needed | None (multimeter only if testing wiring) |
What the E68 error means
Frigidaire washers use a main control board to talk to the motor control unit and the keypad on a shared communication line. When that signal is interrupted, corrupted, or a button on the panel gets physically stuck down, the machine flags E68 as a safety measure so it doesn’t run a cycle incorrectly. It’s similar in concept to other Frigidaire communication faults you may have seen on refrigerators, like the Frigidaire EF Error Code or the Frigidaire EC Error Code, where a control board loses reliable contact with another component.
In many cases this is a temporary glitch caused by a power surge or a brief drop in voltage, rather than a failed part. It can also be triggered by moisture or debris under the control panel keys.
Common causes
- A stuck or unresponsive button on the control panel
- Loose or corroded wiring harness connector between the control board and motor control unit
- A recent power surge, outage, or brownout that disrupted the control board
- Moisture or spilled detergent under the control panel membrane
- A failing main control board or motor control board
- Firmware glitch after a software update or long period of continuous use
How to fix the E68 error
- Power cycle the washer: Unplug it (or switch off the breaker) for 60 seconds, then restore power. This clears most temporary communication faults.
- Check the control panel for stuck buttons: Press each button gently and look for one that feels different or stays depressed. Clean around the buttons with a dry cloth if you spot moisture or residue.
- Inspect the wiring harness: With the machine unplugged, remove the top or rear panel and check the connector between the main control board and motor control unit for looseness, corrosion, or damage. Reseat it firmly.
- Run a quick test cycle: After reconnecting power, start a short wash cycle to see if E68 returns. If it clears, the issue was likely a temporary glitch.
- Check your home’s power supply: If the error keeps returning after outages or surges, consider a surge protector for the washer’s outlet.
- Call a technician for board replacement: If the error persists after the above steps, the main control board or motor control board may need testing and replacement by a qualified appliance repair professional.
FAQ
Can I keep using my washer if it shows E68?
It’s best not to. The washer may not run cycles reliably, and continuing to use it can risk a cycle stopping partway through with wet laundry inside.
Will unplugging the washer damage anything?
No. Unplugging for a minute or two is a safe, standard way to reset the control board and often clears communication errors like E68.
Is E68 covered under warranty?
If your washer is still under manufacturer warranty, a control board or motor control unit replacement is typically covered. Check your paperwork or contact Frigidaire support to confirm.