The E62 error on your Frigidaire washing machine means the control board has detected that water is taking too long to drain from the tub. This usually points to a blocked drain hose, clogged pump filter, or a failing drain pump. Most cases can be fixed at home by clearing the drain path before you need to call a repair technician.

Error code E62
Meaning Long drain time detected — water is not leaving the tub fast enough
Severity Medium — the washer will usually stop mid-cycle until the issue is cleared
Time to fix 15–45 minutes
Tools needed Towels, shallow pan, pliers, flashlight

What the E62 error means

Frigidaire washing machines monitor how long it takes for water to empty out of the tub during the drain phase. If that process takes longer than the machine expects, the control board flags it as an E62 error and pauses the cycle to prevent overflow or damage. It’s a protective measure rather than a sign the machine is broken, and in many cases the fix is as simple as clearing debris from the drain system.

This error is similar in nature to drainage-related fault codes found on other appliances, such as the Frigidaire EC Error Code, where a blocked or restricted path triggers a safety stop.

Common causes

  • Kinked, crushed, or clogged drain hose behind or under the washer
  • Debris, coins, lint, or small clothing items blocking the drain pump filter
  • A drain pump that is failing or has a worn-out motor
  • The drain hose positioned too high or with an improper loop, restricting flow
  • A clogged household drain standpipe or utility sink connection
  • A faulty pressure sensor or wiring issue sending incorrect drain readings to the control board

How to fix the E62 error

  1. Power down and unplug the washer — Always disconnect power before inspecting hoses or the pump area to avoid electric shock.
  2. Check the drain hose for kinks or blockages — Pull the washer away from the wall and straighten out any bends or twists in the hose; run water through it to confirm it flows freely.
  3. Clean the drain pump filter — Locate the small access panel near the bottom front of the machine, place a shallow pan underneath, and remove any lint, coins, or debris caught in the filter.
  4. Inspect the household drain point — Make sure the standpipe or sink the hose empties into isn’t clogged, and confirm the hose isn’t inserted too far down.
  5. Restart the cycle — Plug the washer back in and run a short rinse-and-spin cycle to see if the error clears.
  6. Call a technician if the error persists — If water still won’t drain properly, the pump motor itself may need replacing, which typically requires a professional.

FAQ

Can I still use my washer if it shows E62?
No, the cycle will pause until the drain issue is resolved, so it’s best to fix the blockage before continuing to use the machine.

Is E62 covered under warranty?
If the drain pump has failed due to a manufacturing defect within the warranty period, Frigidaire may cover the part and labor — check your warranty terms or contact support.

How do I know if it’s the pump and not just a clog?
If you’ve cleared the filter and hose but the washer still won’t drain or you hear no humming sound during the drain phase, the pump motor itself is likely the problem.