The E24 error on your Frigidaire washing machine means the machine has detected a drain problem — it’s taking too long to pump water out of the tub. Most of the time this comes down to a clogged filter, kinked hose, or a drain pump that’s struggling, and you can often clear it yourself in under half an hour.

Error code E24
Meaning Slow or failed drain — the washer couldn’t empty the tub within its allowed time
Severity Medium — the wash cycle stops and water may stay in the drum until fixed
Time to fix 15–40 minutes
Tools needed Towels, shallow pan, pliers, flashlight

What the E24 error means

Frigidaire washing machines run a timed drain check during every cycle. If the water level sensor doesn’t detect an empty tub within that window, the control board throws the E24 code and halts the cycle. It’s the washer’s way of flagging a blockage or mechanical fault before it tries to spin with water still inside.

This is one of the more common Frigidaire washer codes, and it’s mechanical rather than electronic in most cases — meaning a physical clog is usually the culprit rather than a control board failure.

Common causes

  • Clogged drain pump filter full of lint, coins, or small items
  • Kinked, crushed, or blocked drain hose behind the machine
  • Drain hose positioned too high or looped incorrectly, restricting flow
  • Faulty or jammed drain pump that can’t push water out fast enough
  • Blocked standpipe or household drain the washer empties into
  • Water level pressure sensor giving a false reading

How to fix the E24 error

  1. Check the drain hose for kinks: Pull the washer out and inspect the hose from the machine to the wall drain. Straighten any bends and make sure it isn’t crushed against the wall or cabinet.
  2. Clean the drain pump filter: Locate the small access panel at the bottom front of the machine, place a shallow pan underneath, and remove the filter cap slowly to let trapped water out. Clear out lint, hair, and debris, then reinsert the filter firmly.
  3. Inspect the standpipe or drain outlet: Check that the household drain the hose connects to isn’t blocked. Pour a jug of water down it to confirm it flows freely.
  4. Confirm hose height and positioning: The drain hose should loop no higher than the height specified in your manual (usually around 96cm/38in). Too high and gravity can’t help the pump.
  5. Power cycle the machine: Unplug the washer for two minutes, plug it back in, and run a short rinse-and-spin cycle to see if E24 clears.
  6. Test or replace the drain pump: If water still won’t drain, the pump motor itself may have failed. This usually needs a multimeter check or a replacement part — call a technician if you’re not comfortable doing this yourself.

FAQ

Can I still get my clothes out if E24 appears mid-cycle?
Yes. Manually drain the tub through the pump filter first using a pan and towels, then open the door once the water level drops enough.

Does E24 mean the drain pump is broken?
Not always. In most cases it’s a clogged filter or kinked hose. A broken pump is possible but less common, and it’s worth ruling out simpler causes first.

Will running an empty hot cycle clear E24?
It can help flush minor blockages, but only after you’ve checked and cleaned the filter and hose — otherwise the same drain problem will just trigger the code again.